Refund Policy

Decorly is free to download, with no payment details required up front. Generating AI designs is a Premium feature — you only pay if you choose to subscribe.

Request a refund through the store that billed you. Eligibility depends on the store's policy, your purchase and your country; a refund is not guaranteed.

For Apple App Store purchases, sign in at reportaproblem.apple.com and choose Request a refund. For Google Play purchases, use Google Play's refund request process or contact us for help with your order.

Cancel future renewals in the App Store or Google Play account used for the purchase, following the renewal terms shown by that store. Cancelling a subscription does not automatically refund an earlier charge.

Refund eligibility and any partial refunds follow the applicable store policy and your statutory rights.

A free trial or discounted introductory period is available only if it is explicitly shown for your account in the store's purchase confirmation. Check the initial charge, renewal price and cancellation deadline before subscribing.

If you were charged in error or have a billing question, contact decorly.support@gmail.com and we will look into it promptly.